Help topics

Settings & troubleshooting

Preferences, activity, and help when something stops.

4 guides

• Adjust tables and copy document IDs→

  Choose visible columns, sort and filter work, change page size, and copy the full document or Juan reference.

• Read the activity log→

  Find recorded actions, distinguish a person's work from a background task, and understand access and retention limits.

  Production availability not confirmed

• Follow Regulatory watch→

  Review detected BIR issuances and distinguish a new source from a released change to Mendiola's rules.

  Production availability not confirmed

• Troubleshoot missing files and processing problems→

  Check access, connections, schedules, holds, and in-flight sends before repeating work that may create a draft.